Apprenticeshi*

I’m watching the first episode of the new season of The Apprentice. The challenge is simple (and the cross-promotions are fast and furious): create a new toy for Mattel. Let me reiterate – create a new toy.

What follows in the show is the worst misinterpretation of the word “create” I have ever seen. Basically, a bunch of guys in suits and girls in nice outfits throw a few ideas up on the whiteboard describing what they think might be interesting for kids. Wow-ee – they came up with an idea and then dispatched the Mattel toy wizards to actually build the product! Whew! They must be exhausted!

And therein lies the problem. The contestants come up with a hazy idea for a toy, and then get some guys who actually know what they’re doing go off and do the actual creating. No wonder people have such a distorted view of businesspeople. If the show were an actual representation of the creative process, there would have been more than just some brainstorming. They’d have hit the streets, seen what kids wanted, checked out what competitors were doing, and so on. Nope, no time for research! We’ve got product to ship!

It reminds me of an episode of South Park in which the underwear-stealing gnomes explain their plan to achieve great wealth:

  • Step One: Collect underwear.
  • Step Three: Profit!

Honestly people. Do you think Trump got to be a bazillionaire by coming up with vague plans for buildings and hand-waving the rest?

Donald: Y’know, I was thinking we should create some kind of building with lots of lights where people just come in, drop off their money, and leave.
Foreman: Yessir Mr. Trump! We’ll start building a casino complex in Atlanta immediately, and be back with your bagloads of cash in the morning!
Donald: A ca-see-noh? Uh, yeah, that. Get on it. Pronto!

Not! How about the boys behind Google:

Larry Page: Hey, Sergey…Sergey! Put down the bong for a second…I was thinking – we should create a search engine! Whaddaya think?
Sergey Brin: Whoa. That’s a great idea!
Larry: Great! Now gimme a hit off that thing and then we’ll go hire some engineers, come back here, get high for six more years, IPO and then wait for our payday!

It’s called work for a reason guys. Last I checked, an apprentice is supposed to be someone who does all of the grunt work under the supervision of an expert in order to gain a deeper understanding of a particular domain – not the other way around. I don’t know what the hell they’re doing on this show.

Future Sound of Music

My discussions with Phil Johnson (of the local band Roadside Attraction) at the recent Entrepreneur Meetup were quite thought-provoking. Here’s a guy from a typical band trying to figure out how to “make it” – it sounds like every guy you knew in high school with a band, a three chord masterpiece, and immaculate hair. Except for the fact that Phil is part of a new breed of über-savvy independent artists. When people ask him if his band is trying to get signed by a label, he can only laugh and respond, “Why would we? We can do it all ourselves now!”

We can do it all ourselves? Damn straight – this guy gets what many in the record industry are fumbling to comprehend.

Welcome to the new reality for musicians (or any artist for that matter): any moderately talented garage band can fire up GarageBand and record high-quality audio both at home and on the road, capture photo and live video footage, and release it all via their web site. And they don’t even have to pay for the bandwidth if they use tools like BitTorrent. Anyone with a web browser and half-decent bandwidth can skarf it all down by the gigabyte, as much as they can find, and often as cheap as they can find it. Which brings us back to the dilemma facing the aforementioned recording industry: how does a band make any money?

As my buddy Kevin Burton pointed out, the challenges facing the music industry in its battle with file-sharing networks and darknets are quite similar to those the software industry has been dealing with for a long time: lots of people are stealing precious intellectual property that has negligible marginal cost of production. But, as Kevin points out, aren’t we forgetting the benefits of software piracy? Think of all the economic activity driven by software piracy – didn’t that more than offset the losses incurred by the industry? In particular, I recall one particular urban legend about Photoshop that makes me think this may not be so far-fetched.

A couple years back, there was a rumour that Adobe was leaking its software to pirate sites – or doing very little to prevent it at the very least. I don’t believe it was ever shown to be true, but it’s plausible enough from a business perspective to warrant consideration. The story goes something like this:

  1. Adobe wants to become the dominant player in the industry, so it leaks copies to pirate sites.
  2. Pirate sites distribute the software.
  3. Amateur web designer trying to build their first web sites start using whatever software they can find – and they easily find Photoshop.
  4. Fast forward a few years, those same web designers are now working at dot-coms building web sites – what software do they choose? That’s right, they choose Photoshop. Why? They already knew how to use it and heck, they weren’t footing the $800 for a copy of the software!

Once started, this system formed a nice feedback loop that effectively locked out competitors. Overpriced commercial software drives amateurs to piracy, software that is made easily accessible to those who know where to look. These amateurs get free software, become experts on the software, get locked into the software, and finally businesses hire the (now-expert) amateurs and foot the bill for the software. Can you say “business model”?

How does this apply to music? Well, first consider artists like Elton John – artists who own their whole back catalog (or, conversely, ask The Beatles, who don’t). These guys make lots of money every time they release a new album because fans buy not only the new album, but also two or three albums from the artist’s back catalog. The rights to the back catalog become a value multiplier. Will this model extend into the digital realm?

In a world where the marginal value of an individual song asymptotically approaches zero, albums in their current form cease to exist, and competition for audiences undergoes explosive growth, musicians will have to put aside the idea of making the money off individual songs and albums. Will an artist’s back catalog have value? Sure, but not the way it does right now. No one’s going to get rich selling albums; they’re going to get rich selling experiences. For what is music, but a mental shortcut to all the memories we associate with a particular song?

I predict that the value represented by a band’s back catalog will be indirectly captured in the prices of the only remaining asset of the artist that has any scarcity and hence any value (see the diamond-water paradox): their time. And ours. Think the Rolling Stones‘ ticket prices are exorbitant? Just wait. The winners in this game will be those artists that can that build and sustain an audience over the long term and craft experiences that form a deeper bond between the band and the listener that goes beyond the elements that can be captured in bits and bytes.

Of course, that does beg the question: how does a band keep themselves in mascara and spandex long enough to build this kind of value? This model requires long-term dedication to a band, the kind of dedication the music industry current model is incapable of providing – which, I would argue, is a good thing. The current pump-n-dump model of finding a pretty girl, teaching her to dance, writing songs for her, and hyping the hell out of her is directly responsible for the current deluge of craptacularly bad music. A “slow cook” approach is just the remedy we need – only those acts who actually have the musical talent, the dedication to their craft, and ability to forge lasting relationships with their audiences will be able to survive in this new environment.