Comments on: Quicken + HSBC = Insanity

By: Cameron

Cameron — Thu, 14 Jul 2011 18:22:02 +0000

I refuse to buy a newer version of Quicken. I’ll rather go to a competitor. Quicken claims to sell software but it really is a two-year subscription after which they will begin to disable the functionality.
Imagine if MicroSoft stopped supporting Windows 2000 in the year 2003!!
Do not buy any more products from Intuit.

By: Brian

Brian — Mon, 25 Oct 2010 19:50:15 +0000

Add me to the list – use Quicken 2010 Canada version – I can download all my RBC Canadian accounts no probem. When I try that with my RBC US accounts I get the “Quicken is currently unable to verify the financial institution for this download.” message. Following up with Intuit Canada I am told that the Canadian version cannot accept US downloads and guess what!!, the US version won’t accept downloads from my Canadian bank.
Wish I had known this before buying this product!

By: Victor Sprenger

Victor Sprenger — Sun, 24 Oct 2010 02:10:23 +0000

Unfortunately, I’m going through the same thing right now. I should have read this first. There is simply no warning that by acquiescing to their coersions and buying the more recent Quicken software so you can download your transactions, you won’t be able to import your old data into the new software. Un-frickin-believable. How do they get away with it?

By: Steve

Steve — Sun, 27 Jun 2010 01:15:34 +0000

came back from vacation 6/20 and Quicken no longer accepts my downloaded credit card transactions from HSBC. VERY FRUSTRATING.

Anyone else noted this recently?

By: Beg

Beg — Thu, 08 Apr 2010 01:25:00 +0000

I’m in the same boat & very upset that my 2007 Home/business is now telling me that I can no longer use the services as of 4/30/10 I’ve been using for the past 3 years. This has to be TOTALLY illegal to force an upgrade just to use the same services I’ve already been using and paid for (ie downloading from my banks/credit cards). Add me to the suit!!!

By: Rich

Rich — Sat, 16 Jan 2010 15:06:10 +0000

Yes, I agree, time for a CLASS ACTION LAWSUIT against QUICKEN for their FORCED UPGRADES which provide NO meaningful value. Email me at dad789 at rszabo.com if you agree

By: Luvbrace

Luvbrace — Sat, 17 May 2008 08:28:07 +0000

I am furious about this. I’ve been getting this error message for my bank (Citibank) downloads for the last 2 weeks and I couldn’t really figure out why. I called Citibank and they told me that it was due to their system upgrades. Today, I try again, same message. Then I found this site. Is there a sort of class action lawsuit against Quicken/Intuit, because I really think them discontinuing a portion of the service originally purchased like that has got to be illegal in some way.

By: Brendon J. Wilson

Brendon J. Wilson — Fri, 09 May 2008 15:57:33 +0000

Yes, Rich, that is true, but it kind of misses the point. I purchased a product to make managing my finances simpler. When I was in the US, updating my accounts was a one-click effort. I now have to login multiple times to multiple places, download multiple files, and in some cases know which file format to download.

That’s really not a pleasant experience.

By: Rich Olver

Rich Olver — Fri, 09 May 2008 07:09:05 +0000

Don’t Panic
My financial institution (credit card) allows me to download data as a .qif file.
My quicken 2005 allows me to import .QIF data.
File -> Import -> QIF file.
Problem solved.

First, I also uninstalled Quicken, and reinstalled it without letting it update in any manner. (I unplugged my network cable) And I don’t know how long this will last. But tonight it worked.

It might also be possible to download the MONEY format file, and hack it so that you can import into Quicken 2005. But I don’t know how to do that yet. Start web searching.

By: Margaret Hugos-Gold

Margaret Hugos-Gold — Mon, 05 May 2008 16:55:38 +0000

I, too, have discovered that my Quicken 2005 has planned obsolence integrated into its design. Whatever the reason for tis, it is deceptive on the part of the manufacturer (Intuit) to sell a product without this warning stated clearly somewhere on the packaging or manual. There is no reason to not allow download file formats to be backwardly compatible with old versions of software….to a limit, of course. To me, 3 years is not old enough. But, oh, how convenient and lucrative for Quicken.